+1.919.866.9164    jeff@kingscientificservices.com

SERVICE CONTRACTS


KSS-35

  • Maximum 3 business days physical visit response time
  • Unlimited number of demand on-site service visits
  • 1 hour maximum phone-support response time from lead engineer
  • Engineer labor and travel included
  • One scheduled PM visit and PM parts included
  • OEM factory certified replacement parts included during on-site service
  • OEM supplied personal computers covered


KSS-25

  • Maximum 5 business days physical visit response time
  • Unlimited number of demand on-site service visits
  • 2 hour maximum phone-support response time from lead engineer
  • Engineer labor and travel included
  • One scheduled PM visit and PM parts included


KSS-15

  • 3 Demand on-site service visits
  • 4 hour maximum phone-support response time
  • Engineer labor and travel included
  • One scheduled PM visit and PM parts included
  • OEM factory certified replacement parts included during on-site service


KSS-10

  • Engineer labor and travel included
  • One scheduled PM visit and PM parts included




INCIDENTAL SERVICE


Incidental Service is ideal for customers with limited operating budgets.
This on-site service is offered at current labor and travel rates.
All parts needed for repair of the equipment will be billed at current list prices.
We accept purchase orders from clients with good credit rating, corporate checks or credit cards.

Our field Service options